If you are buying on behalf of a registered charity and you provide us with your charity registration number, we can supply collection boxes and buckets at prices excluding VAT.

To buy using a charity account for charities registered with the Charity Commission for England or Wales:

If you haven't already registered for an account on our website, create one here or by clicking Login/Register at the top of any page. It is important that you empty your basket before logging in or registering. When registering you should tick the box to indicate that you are a registered charity and you will be asked to enter your Charity Registration Number. You then need to click on the Verify Charity Number button. Your charity number will then be checked and verified.

When you proceed with adding items to your basket, you will automatically see VAT exclusive price for eligible products if you are logged in. VAT will still be applied to the delivery charge and any other items apart from collection boxes and buckets.

To buy using a charity account for charities registered with The Charity Commission for Northern Ireland or with the Office of the Scottish Charity Regulator:

  1. If you haven't already registered for an account on our website, create one by clicking Login/Register at the top of any page. Do NOT tick the box "Are you a registered charity?"
  2. Once you have registered, please contact us by email to provide your charity number and charity name.
  3. When we have received your charity number, we will set up your account to be eligible for VAT exemptions. This will usually be done within a few hours of us receiving your request. We will let you know when your charity account is ready to use.
  4. Login to your charity account by clicking Login/Register at the top of any page. Please remove any items which were added to the basket prior to the charity account being created. When you proceed with adding new items to your basket, you will automatically see at checkout VAT exclusive prices for eligible products if you are logged in. VAT will still be applied to the delivery charge and any other items apart from collection boxes and buckets.